Terms of Service

Please read these terms carefully before using Droven.

By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please do not use our services.

Our Service Principles

Safety & Security
We prioritize your safety and the security of your data at every step.
Respect & Inclusion
We foster a respectful, inclusive community for all riders and drivers.
Reliability
We strive to provide reliable, high-quality transportation services.
Transparency
We are open and honest about our policies, pricing, and practices.

Account Registration

  • You must be at least 18 years old to use Droven.
  • You are responsible for maintaining the confidentiality of your account.
  • You agree to provide accurate and complete information.

Use of Service

  • You agree to use droven for lawful purposes only.
  • You must not misuse or interfere with the platform.
  • Drivers must comply with all applicable driving laws.

Payments & Fees

  • All payments are processed securely.
  • You are responsible for any applicable taxes or fees.
  • Refunds are subject to our refund policy.

Privacy & Data

  • We protect your data as described in our Privacy Policy.
  • You consent to the collection and use of your data for service delivery.
  • You may review and update your data at any time.

International Use

  • droven is available in select countries.
  • You are responsible for compliance with local laws.
  • Some features may not be available in all regions.

Service Availability

  • We strive for 24/7 availability but do not guarantee uninterrupted service.
  • Scheduled maintenance or technical issues may cause downtime.

User Conduct

  • Treat all users, drivers, and staff with respect.
  • Harassment, discrimination, or abuse will not be tolerated.

Limitation of Liability

  • droven is not liable for indirect, incidental, or consequential damages.
  • Our liability is limited to the maximum extent permitted by law.

Termination

  • We may suspend or terminate your account for violations of these terms.
  • You may stop using droven at any time.

Contact & Support

If you have any questions about these terms or need support, please reach out. We're here to help!

support@droven.com
+1 (800) 123-4567